What is a Product & Experience Audit?
Product & experience audit is a way to pinpoint areas that need work on a digital product, showing the aspects of a site or app that aren’t working for users and halting conversions. A product & experience audit uses methods and processes to expand an existing situation, and offer recommendations for improvements and enhancements. A UX audit should let you know how to make it easier for users to use your site, app, or software. A product audit inspects a final product to determine how effectively it fills its intended function. An experience audit assesses customer satisfaction and experiences with a given brand.