What role does Research play?

Research and strategy are data driven ways to determine the best approach to improving the design, marketing, and strategy for a growing brand.

Listed below are the types of ways that research & strategy can aid a business’ competitive advantage:
Competitive Landscape
Content Relation Management (CRM) System Development
CRM Automation
Customer Interviews (Qualitative Research)
Customer Profiles and Persona
Customer Surveys (Quantitative Research)
External Process Audit
Internal Process Audit
Market Trends Analysis
Process Audit
Process Development
Product / Experience Audit
Production Management
Website Security Audit