Through interviews with staff, board members, researchers, and culturally curious casual visitors, a brand personality emerged that balances academic rigor with an invitational spirit. We benchmarked the Lloyd against aspirational peers such as the Wellcome Collection (London) and the Huntington Library, as well as local civic north stars like the Cincinnati Zoo and the Mercantile Library. Our review of the 2024 National Snapshot of U.S. Museums highlighted the rising demand for immersive experiences centered on nature and sustainability, a core strength of the Lloyd.
The strategy positions the Lloyd as a New Bridge of Knowledge, uniting historic collections with contemporary learners. The future would come into bold focus, in living color.